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Keith Frantz, Director of Enterprise Risk Management at Prosper Marketplace, shares his perspective on the key themes shaping third-party risk management and operational resilience. He discusses the industry's need for stronger preparedness strategies, including vendor failure playbooks and tabletop exercises, while emphasising the importance of understanding the financial and business consequences of critical vendor disruptions.
The conversation also explores the future of risk management, including the growing role of AI-driven intelligence and the rising challenge of fourth-party risk. Frantz explains why organisations must look beyond their direct vendors to better understand hidden dependencies across supply chains, while highlighting the value of peer collaboration, innovation, and best-practice sharing at industry events.
Currently, Director of Enterprise Risk Management for Prosper Marketplace, overseeing Procurement, Third Party Risk Management and Internal Controls and Business Continuity since 2022. I have been in the Financial Industry for 25 years, largely in the mortgage space. I have been in Third Party Risk Management for almost a decade, working my way up from a vendor manager to leading and creating a Procurement and TPRM department at my last company before moving over to Prosper Marketplace. Advisory Board member for Institute of Business Risk. Member of Third Party Risk Association for 4 years now as a practitioner, advisory board member, Impartiality Committee Chair, and involved with their conferences and helping out other TPRM programs and vendors around the country.