Natalie Druckmann, Head of EMEA at Certa.ai, challenges traditional third-party risk management (TPRM) practices by advocating for a risk-based, tech-driven approach.

She emphasizes the need for compliance professionals to shift away from the belief that oversight must involve hands-on review of every interaction, contract, and document. Instead, leveraging workflow automation and AI allows teams to delegate repetitive, low-value tasks and target resources where real risk exists.

This approach also significantly reduces supplier fatigue, a common issue caused by repetitive assessments and excessive onboarding procedures. By establishing risk thresholds—based on spend, service type, or geography—organizations can route lower-risk relationships through streamlined "green lane" processes.

Druckmann's ultimate goal is to make business relationships simpler and more efficient, helping companies operate with greater focus and less friction, while still maintaining robust risk controls.