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- Huntington launches
AI-powered 1866 Studio for small businesses
- Platform developed
with Google Cloud using Gemini technology
- Service available to
entrepreneurs regardless of banking relationship
- Eight specialized AI
agents initially support business operations
- Capabilities include
registration, licensing, marketing and financing preparation
- Huntington plans to
expand the number and sophistication of AI agents
- Bank serves
approximately 500,000 small-business customers
- Platform aims to
attract new customers through broader business support services
Huntington Bank is expanding its
artificial intelligence strategy beyond conventional banking services with the
launch of a platform designed to help small-business owners manage their
operations, develop marketing strategies and prepare for financing.
The Columbus, Ohio-based lender has
introduced 1866 Studio, an AI-powered business management platform developed
with Google Cloud and powered by its Gemini technology.
The service will be available to
entrepreneurs regardless of whether they hold an account with Huntington,
positioning it as both a business support tool and a potential customer
acquisition channel.
Named after the bank's founding year,
1866 Studio aims to consolidate financial, operational and administrative
activities within a single digital environment, reducing the burden on
entrepreneurs who frequently lack specialist resources.
Huntington President Brant Standridge
said the initiative reflected the bank's ambition to strengthen its position in
the competitive small-business banking market.
"We have a desire to have the
most compelling value proposition for small businesses in the country," he
said.
The bank's experience serving
approximately 500,000 small-business customers revealed the extent to which
entrepreneurs must balance operational responsibilities with the demands of
running their core businesses.
"Small-business owners wear lots
and lots of hats, and there are things that they have to do every day that go
far beyond whatever it is that they do in their small business,"
Standridge said.
The platform will initially
incorporate eight specialized AI agents trained to support different business
functions.
These include assisting entrepreneurs
with business registration and licensing requirements, developing marketing
strategies, preparing digital advertising content and creating social media
campaigns.
The technology will also help
identify potential obstacles businesses could encounter when applying for
financing, potentially improving their readiness to approach lenders.
Huntington expects to expand both the
number of AI agents and the complexity of tasks they can perform as the
platform develops.
Vijay Konduru, Huntington's head of
innovation and AI products, said the service was designed to make sophisticated
business management capabilities accessible without requiring entrepreneurs to
develop technical expertise.
"Small-business owners shouldn't
have to become experts in every function or in AI to build a successful
business," he said.
Konduru described 1866 Studio as a
platform organized around the practical responsibilities involved in
establishing, operating and expanding a business.
"As the product evolves, it's
intended to increasingly support the full range of those jobs across the
business lifecycle, from turning an idea into a business to running and growing
it, and ultimately preparing for succession, sale or exit," he said.
The decision to make the platform
available beyond Huntington's existing customer base represents a departure
from the traditional approach of restricting value-added banking services to
account holders.
Standridge views the offering as an
opportunity to attract entrepreneurs who might subsequently establish broader
financial relationships with the bank.
The launch also illustrates how
agentic AI is expanding the competitive boundaries of financial services.
Rather than focusing exclusively on
payments, deposits and lending, banks are increasingly exploring
technology-enabled services that integrate more directly into customers'
everyday operations.
For Huntington, the strategy creates
an opportunity to differentiate its small-business offering through practical
operational support while building relationships with prospective customers
before they require conventional banking products.
The initiative signals a broader
shift toward financial institutions competing on the usefulness of their
digital ecosystems rather than banking products alone.