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In this interview, John Kelly explores how organisations are responding to a more dynamic and unpredictable risk environment. He discusses the need for stronger alignment between risk, business, and technology functions, as firms look to improve decision-making and remain competitive while meeting evolving regulatory expectations.
He also highlights the growing importance of operational resilience and forward-looking risk management approaches. As institutions face new challenges driven by digital transformation and external uncertainty, Kelly emphasises the need to build flexible frameworks that can adapt quickly while maintaining robust governance and control.
John is Chief Risk Officer at AIB UK, where he sits on the UK Executive Committee and holds senior management responsibility across risk, compliance and financial crime. He has over twenty years of financial services experience spanning banking, advisory and public policy, including senior roles at PwC and with the Ministry of Finance as Interim CRO and Banking Policy Advisor. A practitioner who has led technology, cultural and regulatory change implementations in risk management for commercial impact, John has driven end-to-end process transformation using data analytics and built risk cultures that prioritise accountability — shifting risk functions from defensive compliance postures to active business partnership. He co-led the development of the Risk Academy at AIB Group, making a deliberate choice to prioritise human judgment, communication and challenge over technical training — to support and position risk skillsets for the future, as AI reshapes the profession.
