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- AI is transforming third party risk management by relieving assessors of manual tasks and allowing them to focus on strategic decision-making.
- Mirato’s AI-powered platform automates data collection and analysis, turning SMEs into solution-focused business partners.
- Trust is critical for AI adoption, and Mirato addresses this by ensuring data privacy, accuracy, and regulatory compliance through its proprietary, closed AI system.
- A data-driven TPRM approach not only boosts internal resilience but also helps vendors improve their own risk posture, creating a ripple effect of stronger security across the ecosystem.
Over the last 10 months there have been some showstopper
examples of showstopping moments when shortcomings in third party supply chains
have critically impacted the business continuity of some of the world’s largest
organizations.
The CrowdStrike failure last summer and the Heathrow power
outage are just two standout moments among many others, the smaller scale of
most of which will have meant they went largely unnoticed in global terms.
Nevertheless, any failure of a vendor system has the
potential to result in far-reaching regulatory and compliance consequences for
affected businesses, and this is especially true within the financial sector
where the margin for error is small.
For financial institutions navigating this increasingly
complex landscape of third party risk management (TPRM), the challenge often
lies not in identifying risk, but in how that risk is managed.
According to Etai Hochman, co-founder and CTO of TPRM
intelligence platform Mirato, much of the inefficiency stems from the
traditional, manual processes that dominate assessments. “Assessors and subject
matter experts are wasting their time being data administrators,” Hochman
explains. “But they are so much more than that.”
At the heart of the problem is the manual effort required to
read through extensive documents, navigate disparate data sources, and
interpret complex dashboards.
The result is a frustrating, fragmented experience that
turns highly qualified risk professionals into overwhelmed gatekeepers.
“They are the ones who are finding problems, but not the
ones that offer solutions, and I think it's a lose-lose for everyone – for the
subject matter experts, for the enterprises, for the vendors, for their
customers,” says Hochman.
From Friction to Flow: AI’s Role in Elevating Risk
Professionals
According to Hochman, AI offers a way out of this cycle, not
by replacing the expertise of assessors and SMEs, but by removing the
administrative weight that prevents them from operating at their full
potential.
In fact, Hochman positions Mirato as the first AI-powered
TPRM platform built specifically to address this challenge. “With our product,
everything they need to do, everything they need to know to make the
recommendation and build a mitigation plan, is in the palm of their hand,” he
says.
By automating the information gathering and analysis
process, Mirato enables risk professionals to focus on strategic action.
The platform synthesizes data, flags key issues, and
maintains contextual awareness so that SMEs can build forward-looking
mitigation plans rather than getting bogged down in the compliance minutiae of
the here and now.
“They will be business partners, not problem seekers,”
Hochman says. “They will come with solutions.”
Building Trust in AI-Driven Risk Frameworks
But integrating AI into critical risk functions comes with
its own challenges – chief among them, trust.
Hochman is realistic about this trust challenge and the
expectations financial institutions must necessarily have for AI platforms in
order to protect their integrity and reduce their exposure.
“They need to trust that the quality of the results is
superb, and that those results are consistent,” he says. “The data must never,
never leak or be shared with other organizations.”
To address these core criteria of adoption, Mirato has
embedded those expectations into its product design.
The platform offers single-tenant environments to ensure
data privacy, avoids integration with public AI systems like OpenAI or ChatGPT,
and applies proprietary methods to eliminate hallucinations and bias.
“We have quantitative, scientific measurements to make sure
that the AI is consistently superb,” Hochman adds.
Trust, in this context, also extends to regulatory scrutiny.
“Everyone's struggling with this,” he admits. “It’s not just
the scrutiny that's increasing. We should also expect the frequency [of
regulatory change] to rise.”
The notion that AI, when properly deployed, can turn this
challenge into a strength, is already widely accepted. But it’s not the ‘if’
that’s the problem. It’s the ‘how’.
Mirato, Hochman says, addresses this issue head on: “As soon
as there is a new requirement that is well defined, we will know which of our
vendors are already compliant. We won’t even need to interact with them.”
A Vision for Long-Term Resilience
For Hochman, the future of TPRM is one where programs are
proactive, data-driven, and aligned with business outcomes.
“When you transform your program into a data-driven program,
you can future-proof it,” he says. He believes the key to unlocking that
transformation, though, lies in empowering SMEs to manage actual risk, not just
manage the data that defines it.
This shift has benefits that ripple beyond the enterprise.
Hochman shares stories of vendors who, through participating in AI-enabled TPRM
processes, improved their own security posture – ultimately protecting the
hundreds of customers they serve.
“Just by having one enterprise build a better program based
on AI … that’s beautiful,” he says. “I think that’s the future that we all want
to see.”
