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- RBI proposing
one-hour delay on high-value digital transfers to curb fraud
- Fraud cases and
losses have surged sharply in recent years
- Extra safeguards
planned for elderly and vulnerable customers
- Measures include
trusted-person approval and payment kill switches
- Move reflects shift
toward balancing speed with security in payments
India’s central bank is proposing
sweeping changes to digital payments, including deliberate delays on high-value
transfers and additional safeguards for vulnerable customers, as authorities
confront a sharp rise in online fraud.
The Reserve Bank of India has
outlined plans to introduce a one-hour delay on certain account-to-account
transfers, according to a newly released discussion paper.
The measure is designed to give
customers a window to stop suspicious transactions before funds are
irreversibly moved through fast payment systems.
The proposal targets transfers above
10,000 rupees conducted through instant payment platforms such as the widely
used Unified Payments Interface.
While these systems have driven
financial inclusion and efficiency, they have also created opportunities for
fraudsters to move stolen funds rapidly across accounts.
Under the central bank’s proposal,
high-value payments would be subject to a temporary holding period, during
which customers could cancel transactions if they detect suspicious activity.
The mechanism would involve a
provisional debit from the sender’s account, coupled with alerts if the
transaction is flagged as potentially fraudulent.
Officials stressed that routine,
low-value payments would remain unaffected to avoid disrupting everyday
financial activity.
Merchant transactions would also be
excluded from the delay, given the existence of established dispute-resolution
processes for such payments.
The proposals come against a backdrop
of rapidly escalating fraud. Data cited by the central bank shows that reported
digital payment fraud cases have increased more than tenfold in recent years,
reaching 2.8 million incidents between 2021 and 2025.
Over the same period, financial
losses surged nearly fortyfold to approximately 230 billion rupees.
The surge has been driven by
increasingly sophisticated criminal tactics. Fraudsters are using fake call
centers, mule accounts to channel stolen funds, and advanced techniques such as
deepfake impersonation to deceive victims into authorizing payments.
In response, the central bank is also
considering additional protections for older customers, who are often targeted
by social engineering scams.
Under the proposed framework,
individuals aged 70 and above, as well as people with disabilities, could be
required to obtain approval from a designated trusted person before completing
transactions above 50,000 rupees.
The Reserve Bank of India said such
groups are “particularly vulnerable to social engineering-based frauds”, noting
that these incidents often result in disproportionately high financial losses.
Customers would likely be able to opt
out of these safeguards if they choose, reflecting an effort to balance
protection with user autonomy. However, the proposal signals a broader shift
toward more interventionist fraud controls within digital payment systems.
Additional measures under
consideration include the introduction of transaction limits on certain
accounts until further verification is completed, as well as “kill switch”
functionality that would allow users to instantly disable all digital payment
capabilities in the event of suspected fraud.
The central bank has invited public
feedback on the proposals, with a consultation period running until early May.
Following this process, regulators are expected to assess the responses and
determine whether to formalize the measures into binding rules.
The move highlights a growing tension
in digital finance. While instant payments have transformed the speed and
convenience of financial transactions, they have also created new
vulnerabilities that traditional fraud controls struggle to address.
By introducing friction into
high-risk transactions, the central bank is seeking to rebalance the system in
favor of security. The challenge will be to do so without undermining the
efficiency gains that have made digital payments so popular.