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Event Q&A
Why Risk Leaders Must Build Talent That Outruns Change
ClearBank CEO Emma Hagan calls for a new approach to risk leadership, urging firms to prioritise adaptability, curiosity, and value-driven collaboration in a fast-changing financial world.
Sep 27, 2025
Emma Hagan, UK CEO, Clear Bank
Tags:
Operational and Non Financial Risk
The views and opinions expressed in this content are those of the thought leader as an individual and are not attributed to CeFPro or any other organization
- Emma Hagan CEO of ClearBank UK stressed evolving risk leadership through culture agility and innovation
- Hiring misstep showed cultural fit adaptability and problem solving matter more than credentials
- Shift in hiring to value resilience judgment curiosity and independent thinking over past performance
- Risk teams must integrate into business decisions act proactively and adapt to AI quantum computing and digital assets
- Success relies on clear communication sound judgment and growth mindset instead of rigid frameworks
- Tide partnership showed embedding risk in innovation via collaboration early regulator engagement and shared responsibilities
- Talent strategy prioritises growth mindset and resilience over only technical skills
- Performance aligned to strategic outcomes with rewards for innovation
- Scaling team required strong feedback loops leadership forums and cultural consistency
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