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Event Q&A
Anticipating the Unthinkable: Strengthening Operational Resilience through Scenario Planning
As regulators demand proof of true operational resilience, risk leaders must evolve scenario planning beyond tick-box compliance to reflect complex, systemic, and multi-party realities.
Jun 18, 2025
Stefana Brown, Group Technology and Data Risk Director, L&G, Legal & General
Tags:
Operational and Non Financial Risk
Resilience
The views and opinions expressed in this content are those of the thought leader as an individual and are not attributed to CeFPro or any other organization
- Scenario
planning is now central to resilience strategy amid rising non-financial risks
like cyberattacks and tech failures
- Regulatory
focus has shifted from control to response and recovery, demanding faster, more
effective crisis handling
- Effective
planning must reflect operational realities and include tech teams,
cybersecurity experts, and external vendors
- Dependencies
on third-party platforms have revealed systemic fragility during recent
widespread outages
- Governance
structures must ensure scenario outputs inform broader risk frameworks and are
traceable and auditable
- Scenarios
should be realistic and shaped by diverse internal perspectives to remain
relevant and actionable
- Homogenous
teams and backward-looking assumptions risk missing emerging threats like AI
and disinformation
- Regulatory
regimes like DORA and the UK’s resilience framework require extreme scenario
testing of key suppliers
- Firms are expected to act as first-line defenders by proving systemic resilience beyond internal operations
- Scenario
planning has become an applied tool to test response speed, governance
strength, and strategic adaptability
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