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Anticipating the Unthinkable: Strengthening Operational Resilience through Scenario Planning
As regulators demand proof of true operational resilience, risk leaders must evolve scenario planning beyond tick-box compliance to reflect complex, systemic, and multi-party realities.
Jun 18, 2025
Stefana Brown, Group Technology and Data Risk Director, L&G, Legal & General
Tags:
Operational and Non Financial Risk
Resilience
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The views and opinions expressed in this content are those of the thought leader as an individual and are not attributed to CeFPro or any other organization
- Scenario
planning is now central to resilience strategy amid rising non-financial risks
like cyberattacks and tech failures
- Regulatory
focus has shifted from control to response and recovery, demanding faster, more
effective crisis handling
- Effective
planning must reflect operational realities and include tech teams,
cybersecurity experts, and external vendors
- Dependencies
on third-party platforms have revealed systemic fragility during recent
widespread outages
- Governance
structures must ensure scenario outputs inform broader risk frameworks and are
traceable and auditable
- Scenarios
should be realistic and shaped by diverse internal perspectives to remain
relevant and actionable
- Homogenous
teams and backward-looking assumptions risk missing emerging threats like AI
and disinformation
- Regulatory
regimes like DORA and the UK’s resilience framework require extreme scenario
testing of key suppliers
- Firms are expected to act as first-line defenders by proving systemic resilience beyond internal operations
- Scenario
planning has become an applied tool to test response speed, governance
strength, and strategic adaptability
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