Rethinking Risk: How Operational Risk Teams Can Become Strategic Partners in Finance

Article

How Operational Risk can gain credibility and more effectively protect the organization

Operational risk is shifting from a control-based function to a strategic business partner. Integration, context-driven data use, culture, and flexible frameworks are key to building more forward-looking, insight-driven risk management practices in modern financial institutions.

Jul 10, 2025

Matthew Moore, Director, US Head of Operational Risk for Markets, Barclays

Tags: Operational and Non Financial Risk

How Operational Risk can gain credibility and more effectively protect the organization

The views and opinions expressed in this content are those of the thought leader as an individual and are not attributed to CeFPro or any other organization

Operational risk must shift from back-office control to a strategic enabler
Embedding risk leads in product teams enables real-time business insights
Hybrid teams combining business and technical expertise deliver smarter metrics
Useful risk indicators can start simple, even in Excel, if grounded in real problems
A strong risk culture values transparency and early issue escalation
Greenwashing metrics damages credibility and obscures emerging threats
Risk frameworks must evolve to reflect modern threats like AI and digital risk
Operational risk must influence decisions, not just monitor compliance
Resilient organizations treat risk as a mindset, not just a function
The next crisis will be operational if risk leaders don’t get ahead now

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