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How Operational Risk can Gain Credibility and More Effectively Protect the Organization
Operational risk is shifting from a control-based function to a strategic business partner. Integration, context-driven data use, culture, and flexible frameworks are key to building more forward-looking, insight-driven risk management practices in modern financial institutions.
Jul 10, 2025
Matthew Moore, Director, US Head of Operational Risk for Markets, Barclays
Tags:
Operational and Non Financial Risk
The views and opinions expressed in this content are those of the thought leader as an individual and are not attributed to CeFPro or any other organization
- Operational risk must shift from back-office control to a strategic enabler
- Embedding risk leads in product teams enables real-time business insights
- Hybrid teams combining business and technical expertise deliver smarter metrics
- Useful risk indicators can start simple, even in Excel, if grounded in real problems
- A strong risk culture values transparency and early issue escalation
- Greenwashing metrics damages credibility and obscures emerging threats
- Risk frameworks must evolve to reflect modern threats like AI and digital risk
- Operational risk must influence decisions, not just monitor compliance
- Resilient organizations treat risk as a mindset, not just a function
- The next crisis will be operational if risk leaders don’t get ahead now
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