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How Offshore Savings Can Become Costly Mistakes
Jacquelyn Cayon examines the risks organizations face when offshoring decisions are driven primarily by cost reduction. She argues that successful offshore strategies require a clear understanding of business objectives, operational dependencies, supplier capabilities, and long-term outcomes. The article explores governance challenges, quality control, geopolitical risks, productivity measurement, and cultural considerations, highlighting why organizations must look beyond headline savings to ensure offshore arrangements deliver sustainable value.
Jul 24, 2026
Jacquelyn Cayon
Jacquelyn Cayon, Vice President of Global Supplier Services for Loan Services, JPMorgan Chase
Tags: Vendor and Third Party Risk Operational and Non Financial Risk Resilience
How Offshore Savings Can Become Costly Mistakes
The views and opinions expressed in this content are those of the thought leader as an individual and are not attributed to CeFPro or any other organization
  •       Offshoring strategies should be driven by business objectives, not cost alone.
  •       Poor governance can undermine offshore effectiveness.
  •       Geopolitical developments are increasing outsourcing risks.
  •       Organizations are shifting from headcount-based to outcome-based models.
  •       Supplier expertise, training, and oversight remain critical to success.
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